Navigating public transit in CT

When it comes to convenience in public transportation, Bridgeport has actually done something right. I've noticed recently (i.e. during my rides on five separate buses today) that Bridgeport seems to be the only major city that has a central transportation center. All the city buses and Greyhound buses go in and out of one station.
This (newly updated) station is connected to the MetroNorth/Amtrak station, which is a short walk from the Port Jeff ferry.
Both Hartford and New Haven have their Greyhound and Amtrak operations run from the same location. New Haven has two stations (State Street and Union Station) which may get a little tricky, but it also has the MetroNorth. There is no equivalent commuter rail going through Hartford, even though there's been discussion of one for many years, which makes getting from Hartford to New Haven quite an ordeal.
But in order to get to either bus/rail station from the 'burbs, you have to brave the city bus system. Coincidentally, both cities have buses run by CTTransit. If one looks at either map, it's a tangle of bus lines. To make it even more confusing, both systems are in the process of converting to numbered routes from lettered routes. There are some central areas where several of these routes converge (Traveler's Plaza or Chapel&Church), but there is not one central location where all of the buses stop. For someone unfamiliar with routes and the cities themselves, transfering routes can get kind of hairy. Add to that the fact that these major convergences are nowhere near said bus/train stations, and traveling in and between these two major cities can be downright difficult.
Luckily, what the Hartford system lacks in organization, it makes up in friendliness. I noticed this at first when I started taking the New Britain line to work, and the driver greeted everyone, and everyone said "Thanks" upon getting off. The two bus drivers I encountered today also were very kind in helping me figure out how to get where I needed to be.
Although I will no longer be an avid user of public transportation, I still think that some organization is needed, just to make people's lives a little easier